Category: Airports

EAST AFRICAN FLYER – LETTER FROM KAMPALA – CUSTOMER SERVICE A LA UG

EAST AFRICAN FLYER – LETTER FROM KAMPALA – CUSTOMER SERVICE A LA UG

Angela Kintu Customer service is a relatively new concept to Ugandans, seeing as we have only just started owning businesses of our own. In October we will be 50 years independent. For years before...

SECURITY IN AFRICAN AIRPORTS

SECURITY IN AFRICAN AIRPORTS

By Juliet Maruru   The Jomo Kenyatta International Airport is constructed in a semi-circle with three units placed on the outer circle arc and one unit placed in what would be the centre point...

AT KK GROUP, EYES ARE NOW TRAINED ON SAFER SKIES

AT KK GROUP, EYES ARE NOW TRAINED ON SAFER SKIES

Why the landing of an IATA endorsement is a big deal forsecurity giant   When widely diversified security boutique KK Group ,received the nod from IATA to conduct aviation training locally early this year,...

At KK Group, Getting the Best Security Officer for the Job

At KK Group, Getting the Best Security Officer for the Job

By WASHINGTON AKUMU With the words of the guard at the entrance to the Ngong Racecourse still ringing in my ears, I take the first right turn and immediately notice the sign: KK Group...

Qatar Airways 	Reaching Further in EA

Qatar Airways Reaching Further in EA

  Qatar Airways sees potential for expansion of its services after connecting the major commercial centers in the region. “We are in the process of expansion in Africa, especially East Africa, where we see...

East Africa Hoping For Fly Dubai Interest

East Africa Hoping For Fly Dubai Interest

  Dubai’s low cost airline ‘Fly Dubai’ is eyeing over 40 destinations by the end of 2011. This has raised hopes in Eastern African aviation circles, that after the recent opening of the route...

Firstnation Airways Debuts in Nigeria

Firstnation Airways Debuts in Nigeria

  A new carrier, FirstNation Airways, has started operations in Nigeria with an inaugural flight carrying over 200 passengers between Lagos and Abuja on November 3. The flight was conducted with the airline’s A320...

Baldwin apologizes to passengers, not airline

Baldwin apologizes to passengers, not airline

  Alec Baldwin issued an apology early December to fellow passengers on an American Airlines flight that was delayed by his refusal to stop playing a cellphone game — but stopped short of apologizing...

Royal Jordanian Heading to Nairobi

Royal Jordanian Heading to Nairobi

  Kenya will soon see another airline making regular visits to Nairobi. Starting December Royal Jordanian will commence flights to Nairobi, initially 4 times a week every Tuesday, Wednesday, Friday and Sunday with the...

Reducing the Footprint in the Sky

Reducing the Footprint in the Sky

  The reality of climate change demands action from all industry sectors that contribute significantly to it. The aviation sector is no exception. Whereas this sector is not considered a major contributor, recent developments...