Category: Letter from Kampala

EAST AFRICAN FLYER – LETTER FROM KAMPALA – CUSTOMER SERVICE A LA UG

EAST AFRICAN FLYER – LETTER FROM KAMPALA – CUSTOMER SERVICE A LA UG

Angela Kintu Customer service is a relatively new concept to Ugandans, seeing as we have only just started owning businesses of our own. In October we will be 50 years independent. For years before...

Laughing at yourself is good medicine – and business

Laughing at yourself is good medicine – and business

Angela Kintu Flying in an airplane is such a serious thing – from the rigorous security checks to the visa requirements and the prohibitive costs. International airports are awe-inspiring and the very idea of...

Catching an Inaugural Flight  the Ugandan Way

Catching an Inaugural Flight the Ugandan Way

Ugandans, like any good Africans, have their mini-cultures and habits, even when it concerns something as modern as taking a ride in an airplane.  Here, we refer to anything beyond our landlocked borders as...